At Otsuka, we are committed to putting patients first. We recognize that the needs of patients, caregivers and healthcare professionals are complex and differ in each individual case. Otsuka’s ASSURE Program addresses these needs by providing support to patients and their caregivers after they have been prescribed Otsuka medicines. Support offerings include:
- Confirming insurance coverage and cost-share requirements
- Connecting eligible patients with copay assistance
- Researching alternative coverage options if needed
- Providing dedicated live field reimbursement support
The key to delivering this support are the Patient Support Managers. They support patients’ access to prescribed treatment.