Patient Support Managers


PSMs are focused on providing in-person and ongoing support for your patients, to help ensure their access to prescribed treatment.

Patient Support Managers can help you:

  • Understand the range of support offerings so you can help your patients choose the options that are best for them
  • Review coverage and access options for each of your patients
  • Request a benefit verification or reverification
  • Help with patient-specific access matters, such as benefit verification follow-up and hospital discharge support
  • Complete the iAssist online enrollment or mail or fax your patient’s enrollment form
  • Connect patients to resources to help support continuity of care

Call the ASSURE Program at 1-855-24-ASSURE (1-855-242-7787) to request a visit from your Patient Support Manager.

*Otsuka America Pharmaceutical, Inc.